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 Export to Your Calendar 8/25/2020
When: Tuesday, August 25th, 2020
Where: Online - once registered you will receive a WebEx invite the week of
United States

Online registration is available until: 8/23/2020
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August Chapter Meeting

Throughout the COVID-19 crisis, companies have struggled to understand key factors that impact and sustain heightened levels of engagement among their employees. Changes brought about by the pandemic have fundamentally altered work routines and have also led to significant shifts in the drivers of engagement among a majority of the US workforce. This presentation will explore how drivers of engagement have shifted during past crises in our nation’s history—and how these past shifts in engagement drivers can help inform strategies that must be pursued today as organizations seek to sustain engagement among their employees. Most importantly, it will illuminate new, emerging drivers of engagement that have manifested as a result of the unprecedented crisis of the pandemic. Join us to learn more about straightforward and actionable issues that must be addressed in creating an efficient pathway to keep your workface energized and enthused during this challenging period. 


Attendees will learn:

  • the curious evolution of engagement metrics
  • how to properly measure engagement
  • the return on investment for building engagement
  • differences in key drivers of engagement during “good times” and “bad times”
  • differences in drivers of engagement during “bad times” and “pandemic bad times”
  • short term and long term projections on how key drivers of engagement may continue to change



8:30 - 9:30 am - Welcome and Twin Cities SHRM Presentation (including SHRM legal updates & TCSHRM strategic planning initiatives, recognitions, upcoming events)

9:30 - 10:30 am - Guest Speaker:  David Rowlee, Ph.D. - "Managing Employee Engagement during a Crisis"



David Rowlee, Ph.D

Managing Director and Practice Leader

As the Managing Director & Practice Leader of Employee Engagement Surveys for Integrated Healthcare Strategies, a division of Gallagher Benefit Services, Inc., David Rowlee oversees a team of highly skilled researchers and ensures the delivery of leading edge measurement capabilities, advanced empirical analyses and innovative research studies to inform the operations and strategies of our clients.  David has more than 10 years of human capital research consulting experience with special emphasis in the field of survey research—including survey design, survey methodology, statistical analyses, and advanced behavioral modeling. 

During the past decade David has served as a trusted advisor to many of the finest, most recognized healthcare and multi-unit organizations where he has extensive experience leading employee, physician and customer engagement survey research efforts.  For more than 100 of the nation’s finest healthcare systems and Fortune 100 organizations David has distilled complex empirical results into highly actionable insights coupled with meaningful action plans to promote improvements in workplace culture and safety, while accelerating business performance and revenue growth.

Prior to joining Gallagher Integrated, David served as Vice President of Research for a leading human capital consulting firm where he led employee and physician survey design, new product development and research services.  Most recently, David served as Director (Research Division) for a Honomichl Top 50 global market research firm where he led the research division, contributed to thought leadership, and guided numerous initiatives such as new survey content and design, and methodological innovations.

During David’s career, he has delivered over 50 presentations including keynote, plenary, and leadership team speeches to national and international healthcare, business leadership, and corporate conferences and expositions.  In addition, David has contributed numerous articles to healthcare journals on topics covering employee and physician engagement in healthcare settings.  David holds both Master’s and Doctoral degrees in Sociology from the University of South Carolina.  In addition, he holds a Professional Certificate of Demography from Charles University in Prague, Czech Republic. 



Event Fee:

This is a complimentary event to our members

Event Credit:     


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