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July Webinar: Is Now the Time for Telework & Flextime at Your Organization?
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In this session, participants will learn from business leaders about successful flexible work arrangements and how to implementation these programs.

7/15/2015
When: Wednesday, July 15, 2015
12:00 PM (CST) to 1:00 PM (CST)
Where: Online - once registered you will receive a link to the event


Online registration is closed.
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Is Now the Time for Telework & Flextime at Your Organization?

With the improvement in the economy, the needs of the future generation of our workforce, and the low unemployment in the Twin Cities, skilled talent is getting harder to find and so is the office space to put them for many organizations. We all know that Telework and Workplace Flexibility have been around for many years, but have you reviewed your organization’s programs lately?


To truly leverage the power of flexibility & telework, a strategic approach to building a flexible work culture may be needed. In this session, participants will learn from business leaders about successful flexible work arrangements and how to implementation these programs. Examples, best practices, and success factors from these companies will be discussed to outline the characteristics of a flexible work culture. We will also be sharing some new resources that are available from eWorkPlace. This state-sponsored program was first introduced in 2009, and in just two years it helped many Twin Cities’ metro-area employers and thousands of employees learn about, introduce, and perfect Workplace Flexibility & Telework.


Now, back by popular demand, eWorkplace will help more employers train managers to increase their comfort level with flexibility. It will help them choose flex-ready staff members, train them, and enable them to work from home or other remote locations, using today’s improved technology to maintain connectivity.  Join us to hear more about the options that are available for today’s workforce and your organization as we move toward more flexible work arrangements.  You may be surprised how easy it really is to put telework and flextime options into your company’s culture. 


About the Presenters:

Kathy Kacher, Career Life Alliance

Kelly KacherKathy Kacher, a dedicated TCHRA and SHRM member, founded Career/Life Alliance Services (CLAS), Inc. in 1987; an organization dedicated to the development and integration of work/life solutions. Ms. Kacher has authored several popular WorkLife tools, which include the first online dependent care program, flexible work arrangement tracking system, and virtual benefits fair. These programs are currently being utilized by several Fortune 500 companies. 


A frequently requested speaker and presenter, Ms. Kacher has been featured at prominent industry events around the world and also on local morning shows, Minnesota Public Radio, the Star and Tribune, Pioneer Press, Employee Benefit News, and in the book The Working Gal’s Guide to Babyville, page 259. Most recently Ms. Kacher has coauthored a book titled Women's Work (publish pending).

 

Debra M. Hudson, 311 Operations Manager

Debra Hudson was hired as a 311 supervisor in October, 2005. Debra was instrumental in the final preparations required for the launch of Minneapolis 311 in January, 2006. The 311 Call Center is an inbound, single access point for City of Minneapolis information and services via the telephone, email, and the web.

To 311, Debra has brought her skills in the areas of strategic & organizational planning, process improvement, systems development & deployment and an unwavering focus on quality and on-time deliverables. Debra is currently the 311 Operations Manager, responsible for managing daily call center operations with a support staff of three supervisors,  two Operations Desk Agents and twenty two call center agents, which has handled over 3 million calls to date.

Debra has previously worked with contact centers for Marshall Fields and CIGNA Insurance in the private sector. She is a graduate of the University of Minnesota and a former longtime Minneapolis resident currently residing in Brooklyn Park Minnesota.

 

Lisa D. Good

Lisa Good began her career with the City of Minneapolis in October, 2005. Lisa along with the other Leadership Team members was intimately involved with the final preparations required for the launch of Minneapolis 311 in January, 2006. The 311 Contact Center serves residents, visitors and businesses in the City of Minneapolis. 311 has become a Leader, recognized as a first class Contact Center, which values include: transparency of government, the latest technology, process improvement, and a high degree of customer service

Lisa brings with her over 20 years of Customer Service, Contact Center experience. She has managed and grown Call Centers in the areas of Marketing/Promotion, Medical Service, and Vehicle Emission Testing for the State of Minnesota.

She is a graduate of Minnesota State University, Mankato with a Bachelor’s degree in Mass Communications, with a concentration in Public Relations and Speech Communication. Born in Minneapolis, Lisa currently resides with her family in Bloomington, Minnesota.


Gretchen Lohmann, Manager, Human Resources – GTN Shared Services

“I love working with our employees and being able to support them in their development and ensure that GTN is a place that they feel proud to be."

Gretchen has served as Manager, Human Resources for GTN since 2013. In this role, Gretchen supports the overall Human Resources needs and activities of the firm’s people, including performance management, career development, employee relations, benefits, compensation and more. Gretchen is also responsible for driving forward metrics that help support employee development and overall culture of the firm.

Prior to taking on the Human Resources role Gretchen served as Tax Manager with GTN for nearly 12 years. As Tax Manager, Gretchen was responsible for assisting clients with accounting aspects of international assignments, Human Resources, and international corporate issues. Before joining GTN, Gretchen was a senior associate in the International Assignment Solutions practice of PricewaterhouseCoopers.

Gretchen is best known for:

  • Truly owning the HR role and taking initiative on metrics that solidify the firms culture;
  • Being a strong and dependable sounding board for all employee comments or concerns;
  • Bringing together ideas and recommendations that strengthen the firms key initiatives and core values.

Gretchen received her BS in Environmental Studies from the University of Oregon, as well as her MBA with a major in Accounting from the University of St. Thomas, Minneapolis. She is a member of the Twin Cities Human Resources Association.

In her free time, Gretchen enjoys spending time with her two young boys and husband, wake surfing, running and swimming.


Event Fees

Non-Member $25.00
Member $0.00
Student Member $0.00

SHRM Event Credit:
This program has been approved for SHRM credit.

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HRCI Event Credits:
This webinar has been approved by HRCI for 1 general credit hour.

TCHRA submits applications for HRCI Credits with the HR Certification Institute for all programs, conferences and webinar educational programs. We are proud to say that we have been approved for over 50 HRCI credits this past year. Once approval for HRCI credits is granted for this event, TCHRA will include the HRCI Approval Stamp on this page.

Questions about HRCI Credits? Please visit HRCI.org


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